LSIT Helpdesk for Faculty & Staff

Connect Email

• Accessing email through the Google Web App (Gmail web interface)
• Connect Email in Apple Mail
• Connect Email in Thunderbird
• Access Connect emails/Gmail offline
• Blacklist email addresses
• Change Default Send Address

See all 29 articles

Google Groups (Mailing Lists)

• Add people to your group
• Approve or block new group posts
• Create a group & choose group settings
• Set who can view, post, & moderate
• Stop members from posting
• Unsubscribe from a group

Connect Calendar

• Calendar for Android
• Calendar for iOS
• Calendar sync for Mac OS
• Delegate calendar access
• Fixing broken repeating meetings
• Print calendars

See all 7 articles

Networking

• Connect to a Network Printer
• Connecting to Wifi
• Find MAC Address (media access control) on Apple and Windows
• Getting a device a wired ethernet connection
• Guest access to Wifi/wireless
• Using the Campus VPN

Best Practices

• Windows PC management

Software

• Microsoft Office
• Configuring MochaSoft TN3270 software for PPS access
• TeamViewer - Mac
• TeamViewer - Windows

Hardware

• Monitor troubleshooting