Everyone should be running Panopto Version 18.104.22.168703 (As of March 27, 2020).
You will likely need to download the latest Panopto recorder as older versions are no longer compatible.
To do so: Navigate your browser to GauchoCast then enter your netid and password into the upper right hand corner.
The address for accessing GauchoCast has changed. Login to gauchocast.hosted.panopto.com .
Once you're logged in, you will see the option to download Panopto under your name in the upper right hand corner.