GauchoCast: Videos Don't Have Audio When the Upload
Q: The video plays perfectly fine on my computer and on box/google/youtube. But when I upload the video to GauchoCast, it doesn’t have any sound.
A: This problem most frequently arises as a result of using a video file recorded by an application other than Panopto. Make sure that your video is uploaded to GauchoCast in a .mp4 format.
Microsoft PPT Recorder is a known issue as it records audio over PowerPoint but ultimately saves the file as a .mov. You can use a conversion program to convert it to .mp4
If your video does not have audio-
- Convert your video file into an .mp4 format.
- Handbrake is a reliable & free video conversion program
- Once you have converted the video, try uploading it to GauchoCast.