When a new employee starts that will be using an LSIT supported computer please let us know so that we can either wipe the computer, add an additional account to it, or assist in the set up of a new computer. We can also add any printers to the computer that the employee might need. If possible we would like to assist with the setup of a new employee's computer prior to their start date to reduce any down time. If the employee will need an LSIT services account for Files or Webshare access please fill out the form to create an account here: (this can be done at any time during the onboarding process)
For new employees that are starting at UCSB for the first time follow the directions below. Please note that Employees get an active Identity record approximately one day after their "active appointment date" in the payroll system (PPS).
1) Enter into PPS
2) *One day after entry into PPS and the employee has an active identity record* Employee Activates their UCSBnetID
a. Go to
b. Select “A Faculty or Staff Member”
c. Fill in personal information last name, birth date, Employee ID and last four numbers of Social Security.
d. Follow the steps to setup UCSBnetID and Password
- i. Note: UCSBnetID are displayed publicly and will be used as an email address in the Connect system.
3) Once the employee has an active UCSBnetID they will need to be tagged in the Group Tagger by a department’s Tag Owner.
a. Go to and log in with your UCSBnetID and password.
b. Once logged in you will see the departments that you are a Tag Owner for. Click on “Manage Group” next to the group you need to add the employee to.
c. You will then be able to type the name of the new employee on the left under “Person Search” and click “Search”. When the person’s entry appears in “Search Results” select the entry to highlight it and then click on add to add the person to the Group Tag, then click on "update tag assignments". You can then log out.
4) You will then be able to create the employee’s Connect account by logging into the Connect Admin Portal (CAP) which can be reached here:
a. Click on “Create New” on the right side. Click on “Resource Type” and in the drop down menu click on “Person Account”.
b. Under “Person” type in the new employees name and their entry should appear, click on it and their information should appear.
c. Under “Addresses” you should see their UCSBnetID followed by @ucsb.edu (circled in blue below). To add a departmental address type the address prefix you would like them to have under “Address local Part” (Circled in red below). To the right click on “Select Address Domain Part” and select the departmental address the employee will need. Then click on “Add Alias”.
*You can also select the “Default Outbound” option, the employee can do this on their own in the Google Web Application as well by going into Settings and click on the Accounts tab and selecting “Default” next to the address they would like.
d. Then click on “Create New Person Account”.