Here are a few ways to manage and maintain your PC's performance, speed and security. If your machine feels sluggish, this is a great starting point. We suggest performing these steps every few weeks for best results.
1. Manually check for and install Windows updates:
- Click on the Windows Start Button, type 'updates' and select 'Check for updates.'
- The 'Windows Update' screen will pop up, then click 'Check for updates.'
- If your machine finds any updates, they will begin downloading automatically. You may need restart your PC afterward.
2. Run a disk check:
- Click on the Windows Start Button, type 'PC' and select 'This PC.'
- Right-click on the 'Local Disk (C:)' and select 'Properties.'
- Go to the 'Tools' tab, click 'Check' and scan the drive.
- Fix any errors if necessary, otherwise close the window.
3. Update and run Sophos anti-virus:
- Sophos is located on the bottom right-hand corner of your PC in the system tray.
- Find the application, right-click, and select 'Update now.'
- After Sophos has been updated, open the application by right-clicking on the icon and selecting 'Open...'
- Click 'Yes' when the 'User Account Control' window pops up.
- Once Sophos is open, select 'Scan my computer.'
- If Sophos picks up any quarantined items, you can view them in 'Quarantine' in the left column. Select the items, click on 'Perform action' > 'Clean Up.'
4. Download, install and run Malwarebytes:
- Go to the Malwarebytes website and download the free version.
- Open Malwarebytes and run a 'Threat Scan' listed under 'Scan' on the left-hand column.
- Once the scan is completed, you can remove any files that Malwarebytes picked up.
5. Run a disk clean up:
- Click on the Windows start button and type 'Disk Cleanup.'
- Open the application, check all 'Files to delete' and click 'Clean up system files.'
- You'll be prompted with a similar window, please check all 'Files to delete' and click 'OK.'
6. Disk defragment:
- Click on the Windows start button and type 'Disk defragment.'
- Open the application and 'Analyze' and/or 'Optimize' your (C:) drive.
If any issues persist, please contact the LSIT helpdesk for more troubleshooting recommendations.