U-Mail accounts are provided by the University to registered graduates and undergrads. Students enrolled through UCSB Extension Open University will also get accounts.
Your account will remain active as long as you are a registered student and for 13 months afterwards. As soon as the Registrar notes your lapsed status your 13 month countdown begins. Should you return to campus as a student in that window that countdown will cease.
You should receive e-mail notifications as your account is deactivated, beginning six months after you've been separated from the University. These aren't guaranteed however so not receiving them after leaving campus does not mean your account will remain.
If you've registered for an upcoming quarter and still receive a deactivation you may disregard these emails as your enrollment status is the ultimate determined by your status with the Registrar.
Preparing for Deactivation
Before your account is deactivated we recommend that you do the following:
- Obtain a non-UCSB e-mail account; Gmail and Yahoo are popular options.
- Prepare your account for deactivation using the Transfer Your Content tool within Gmail:
- Log into your Umail account.
- Click on your UC Santa Barbara account in the upper right corner.
- Click on Manage your Google Account
- Click on Start Transfer in the section entitled Transfer your content.
- Before your account is closed, you should:
- change the email address associated with any online accounts (i.e. Amazon, Facebook, Ebay, etc.) to your new email address.
- Inform others of your changed address as your account will no longer exist
- As an added safeguard, setup mail mail forwarding to move mail to your new account.
- Mail forwarding will stop when your account deactivates.
- When your account closes access to all contents will be lost.
- UCSB Students may have their accounts extended upon request. If you'd like to request an extension on your account please fill out this submission form.
- Requests must be in at least 10 business days before scheduled deactivation.
- Extension Open University accounts are not eligible for extensions.
U-Mail is an Enterprise Technology Services service for which Collaborate offers student support.