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Account Deactivation

U-Mail accounts are provided by the University for registered graduates, undergrads, and UCSB Extension Open University students only.

Your account will remain active as long as you are a registered student and for 13 months afterwards. As soon as your status is unregistered (you are not registered for the current or any future quarters), your 13 month window begins. If you re-register within that period, your U-Mail account will no longer have the 13 month restriction.

You will receive six e-mail notifications before your account is deactivated, beginning six months after you've been separated from the University and increasing in frequency until one week prior to deactivation of your account.

You may still receive e-mail notification emails that were triggered by your previous unregistered status. You may disregard these emails if you are sure you have registered for an upcoming quarter.

 

Preparing for Deactivation

Before your account is deactivated we recommend that you do the following:

  • Obtain a non-UCSB e-mail account; Gmail and Yahoo are popular options.
  • Prepare your account for deactivation using the management tools within WebAccess:
  1. Before your account is closed, you should change the email address associated with any online accounts (i.e. Amazon, facebook, Ebay, etc.) to your new email address. Upon deactivation, your account will no longer exist and you will not be able to receive any emails that are sent to your U-Mail address. Therefore, it is important that you inform others about your new address so that you receive your messages. For the remaining time that your account is active, you may choose to have the messages forwarded to your new account. Use the mail forwarding utility to set this up.
  2. Note that once your U-Mail account has been deactivated the forwarding feature will stop.
  3. If you'd like to save messages in your U-Mail account, you'll want to export messages to your personal e-mail account.

Account Extensions

  • Undergraduates may have their accounts extended in a small number of cases. If you believe you qualify for an U-Mail account extension, download and print the Undergrad Account Extension Request form. Bring the completed form to 4101 Student Affairs and Administrative Services Building within ten working days before your account is scheduled for deactivation.
  • Graduate students may have their accounts extended in a small number of cases. If you believe you need an extension to your U-Mail account, download and print the Grad Account Extension Request form. 4101 Student Affairs and Administrative Services Building within ten working days before your account is scheduled for deactivation.
  • Extension Open University accounts are not eligible for extensions.

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U-Mail is an Enterprise Technology Services service for which Collaborate offers student support. For the latest information about U-Mail see: http://www.umail.ucsb.edu

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