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Exporting Mail from U-Mail

There are several ways in which you can export your U-Mail emails onto another computer or e-mail service provider. Follow these steps if you wish to retain your U-Mail contents after your account is deactivated. Below are instructions for two options:


Exporting U-Mail with Thunderbird

You can use U-Mail with Mozilla Thunderbird by following the steps outlined in this configuration guide.

  1. Open Thunderbird; under the Menu symbol in the upper right-hand corner, navigate to ‘Options’ and Select 'Account Settings'.
  2. Select 'Add Mail Account' under the 'Account Actions' menu in the lower left hand corner.
  1. Enter your full name, e-mail address and your U-Mail password, click Continue. 
  1. Click 'Manual Config' and enter for the Incoming server name and for the Outgoing server names. For the Username field input your entire U-Mail e-mail address. Select port 993 and select SSL/TLS for Incoming. Select port 587 and select STARTTLS for Outgoing. Click 'Done'. Select Normal password for both Incoming and Outgoing, then click 'Create Account'.
  2. Close the 'Account Settings’ window. Right-click on your Inbox and select 'Subscribe'. Check the box next to any folders you want to display in Thunderbird, specifically 'Sent Items' as that is where your sent e-mail is stored. Click 'OK' when done.

  1. Navigate to the menu, and under ‘Options’, select 'Account Settings' again to configure your proper 'Sent Items' folder. 
  2. Under 'Copies & Folders' select 'Other' and then navigate to the 'Sent Items' folder under your account. Click 'OK' when done.

NOTE: is an example U-Mail address, do not email this email address with questions or issues. Instead, fill out a support ticket here:


U-Mail is an Enterprise Technology Services service for which Collaborate offers student support. For the latest information about U-Mail see:



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