The UCSBnetID is your unique identifier for the duration of your career at UCSB and is meant to be permanent. However, exceptions may be granted in certain circumstances. Valid qualifications for having your UCSBnetID reissued include:
- legal name changes
- data processing errors
- hardship cases
- first time requests from career staff & graduate students
If your reason for requesting a new UCSBnetID matches one of the above qualifications, you may use the UCSBnetID Reissue Request System to submit your request.
Reissue Process
Once your request has been submitted it will be reviewed within five business days. You will be notified whether or not your request is approved.
If your request is approved, Identity staff will coordinate a date and time for the transition to take place. Other campus systems that use the UCSBnetID may take up to 48 hours to update your account.
Once your UCSBnetID has been reissued, your previous UCSBnetID will no longer be active.
If you're a student, your U-Mail account address will also change – messages sent to your old e-mail address will be forwarded to the new address.
If your UCSBnetID is changed please notify UCSB Connect Box support [help@collaborate.ucsb.edu] and the support group for any other UCSBnetID services. This will ensure that any content created with your previous UCSBnetID transfers seamlessly.
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UCSBnetID is an Enterprise Technology Services service for which Collaborate offers student support. For the latest information about U-Mail see: http://www.identity.ucsb.edu
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